This Inbound Operations Quantity Check Process Flowchart provides a visual, step by step guide for inbound warehouse teams to verify delivery quantities, identify discrepancies, and maintain compliance. It supports logistics efficiency, inventory accuracy, and warehouse optimisation by standardising inbound decision making and documentation.
This flowchart outlines the full inbound quantity check procedure from delivery arrival to discrepancy resolution.
Includes:
Delivery arrival and goods in verification
Matching delivery note or ASN to purchase order
Physical counting of all line items
Decision making for quantity match, shortage, overage, or damage
Corrective actions including WMS updates, discrepancy logging, and supervisor notification
Inbound quantity checks are prone to inconsistency and error, leading to stock inaccuracies and compliance failures. This document addresses:
Inconsistent inbound verification processes
Inventory count errors and WMS mismatches
Safety risks from damaged goods handling
Compliance gaps in discrepancy documentation
Delays in inbound processing and supplier communication
Poor audit trail for inbound discrepancies
Clear decision flow structure for inbound quantity checks
Defined actions for each outcome (match, short/over, damaged)
Integrated WMS and discrepancy form procedures
Visual step by step process reference for quick decision making
Supervisor notification protocol for accountability
Delivery arrives at goods in area.
Match delivery note or ASN to purchase order.
Physically count every line item.
Compare counted quantity to expected quantity.
If quantities match → Confirm receipt in WMS and stage for putaway.
If short or over → Recount, log discrepancy form, and notify supervisor.
If damaged → Segregate, photograph, and log discrepancy form.
Sharp edges
Spills
Damaged packaging
Contamination risk
Hi-vis clothing
Safety footwear
Cut-resistant gloves
Eye protection
Hearing protection (where required)
Warehouse Managers
Inbound Supervisors
Goods In Operatives
Yard Marshalls
Gatehouse Teams
Inventory Controllers
Compliance Officers
Implementing this document enhances inbound control and operational consistency.
Reduces inbound errors and stock loss
Improves dock safety and inspection discipline
Speeds up discrepancy resolution
Enhances WMS data accuracy
Supports compliance and audit readiness
Standardises inbound reporting across shifts
Critical inbound actions to ensure compliance and efficiency:
Delivery arrives
Match PO
Count items
Compare quantities
Take corrective action
Log discrepancy
Notify supervisor
Quantity check process flowchart
WMS confirmation steps
Discrepancy form integration
Supervisor notification protocol
PPE and hazard guidance
Compliance and documentation standards
Explore more SOPs in the The Warehouse Edge - Operational Excellence SOP Series